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Home/ Questions/Q 8304919
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Editorial Team
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Editorial Team
Asked: June 8, 20262026-06-08T17:57:55+00:00 2026-06-08T17:57:55+00:00

asp.net app (c#) worked fine in debug mode; published, getting 401.1 error (unauthorized). When

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asp.net app (c#) worked fine in debug mode; published, getting 401.1 error (unauthorized).
When I put in the url, a dialog asks for username & password. Put it in 3x, error.

It’s an internal app, using Windows authentication only.

  • IIS 7.5, using ApplicationPoolIdentity.

  • SQLServer Database

Specific Error Message from 401.1 page:

  • Module WindowsAuthenticationModule

  • Notification AuthenticateRequest

  • Handler ExtensionlessUrlHandler-Integrated-4.0

  • Error Code 0x8009030e

  • Requested URL http://smalltools.dbsvc.com:80/ Ap

  • Physical Path C:\inetpub\SmallTools

  • Logon Method Not yet determined

  • Logon User Not yet determined

The app has a users table to determine the “role” of that user. I put a method in the master page that queries the table based on authenticated user, and returns the role. This, in turns, determines which buttons are visible on the navigation bar.

Looked in the security log, and found the following 3 entries:

2012-07-20 14:55:11 10.0.1.38 GET / - 80 - 10.0.13.106 Mozilla/5.0+(Windows+NT+6.1;+rv:14.0)+Gecko/20100101+Firefox/14.0.1 401 2 5 15

2012-07-20 14:55:20 10.0.1.38 GET / - 80 DE\cin.bro 10.0.13.106 Mozilla/5.0+(Windows+NT+6.1;+rv:14.0)+Gecko/20100101+Firefox/14.0.1 500 0 0 125

2012-07-20 14:55:20 10.0.1.38 GET /favicon.ico - 80 DE\cin.bro 10.0.13.106 Mozilla/5.0+(Windows+NT+6.1;+rv:14.0)+Gecko/20100101+Firefox/14.0.1 404 0 2 0

Any idea what might be causing the inability to log in? Any clues what I can fix to make it work? I’ve researched all day and haven’t found what might be the problem.
Any information is gratefully received.
Thanks
Cindy

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  1. Editorial Team
    Editorial Team
    2026-06-08T17:57:58+00:00Added an answer on June 8, 2026 at 5:57 pm

    I’ve successfully solved the issue; I had to allow impersonation, and make an adjustment to the AD group.

    The article in the following link helped a great deal:
    http://msdn.microsoft.com/en-us/library/bsz5788z.aspx

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