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Editorial Team
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Asked: 2026-06-09T05:38:34+00:00

From what I see on the forums, it looks like only the team agent

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From what I see on the forums, it looks like only the team agent can see the Provisioning -> Distribution tab in the iOS provisioning portal.

BUT… the documentation clearly states otherwise, so I’m confused. As team admin, should I be able to see the distribution tab? And therefore be able to create an ad-hoc profile? Or is the documentation wrong, and only team agents can do this?

Here’s the excerpt from this Apple documentation which clearly states:

Only team agents and admins can create a Distribution Provisioning Profile

But yet here is a screenshot of the distribution tab which I can’t see as team admin (it’s not there at all):

enter image description here

Here’s the proof that I am a team admin:

enter image description here

Am I going mad? Should I raise a ticket with Apple on this, or is the documentation just incorrect?

Or perhaps there’s some step that I need to do before I can see this tab?

Hope someone knows the answer!

cheers,
Stretch

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1 Answer

  1. Editorial Team

    I logged a ticket with Apple – and they have acknowledged that this is a bug, and they are looking into it.

    UPDATE: Apple did fix the problem after a few weeks. I had a few phone calls from them to keep me updated on it’s progress – was quite impressed by that.

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