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Home/ Questions/Q 8307333
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Editorial Team
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Editorial Team
Asked: June 8, 20262026-06-08T18:30:18+00:00 2026-06-08T18:30:18+00:00

I am using Redemption to work with outlook 2003. I want to access folder

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I am using Redemption to work with outlook 2003. I want to access folder on sharedMailBox and code is failing:

        RDOSession session = new RDOSession();
        session.LogonExchangeMailbox(Constants.UserName,Constants.ExchangeServerName);
        RDOStore store = session.Stores.GetSharedMailbox(Constants.MailBoxName);
        RDOFolder folder = store.GetDefaultFolder(rdoDefaultFolders.olFolderInbox);

When i am trying to get RDOStore object, i get “Could not resolve in GAL: Mailbox – MTS SH Support”.

I was using this code before:

        RDOSession session = new RDOSession();
        session.Logon();
        RDOFolder InboxFolder = rSession.GetFolderFromPath(System.IO.Path.Combine(Constants.MailBoxName, Constants.InboxFolder));

And it was working, but after several hours of work it fails when trying to create RDOFolder with error “Error in IMAPISession::OpenMsgStore: MAPI_E_FAILONEPROVIDER”.

So what is the correct way to access sharedMailbox folder?

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  1. Editorial Team
    Editorial Team
    2026-06-08T18:30:19+00:00Added an answer on June 8, 2026 at 6:30 pm

    Ou.. problem resolved. Everything was in .GetSharedMailBox parametr. I thought that it was SharedMailBox Name(Mailbox – Example mailbox). In reality it was mailbox`s address. Maybe it will be usefull for somebody!

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