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Home/ Questions/Q 8296119
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Editorial Team
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Editorial Team
Asked: June 8, 20262026-06-08T14:51:46+00:00 2026-06-08T14:51:46+00:00

I don’t know how to solve my issue. We published an android app on

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I don’t know how to solve my issue.
We published an android app on the Android market. After fixing a few issue, we are not able to release it as a next version of the app in marketplace because we have lost the private key used to sign that build. If the update version is not signed by same key, android is not accepting the build.

For this application, few users have already purchased it on the market. If we upload the same application with different package name, purchased users will be unable to get the updated version. How can I solve the issue ? Any suggestions regarding this ?

Thanks in advance…

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  1. Editorial Team
    Editorial Team
    2026-06-08T14:51:48+00:00Added an answer on June 8, 2026 at 2:51 pm

    There’s no way to recover your key. I once accidently deleted mine and faced the same problem. I ended up emailing the few users who had already purchased my app about my mistake and told them to let me know who they are and that I would refund their purchase of the app again, if that’s what they wanted. Since then, I’ve made several copies of my key. Once again, there is no way to recover this.

    On the other hand, you could try doing a system restore, on your computer, to a previous date in which you haven’t misplaced or deleted your key yet.

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