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Home/ Questions/Q 8384463
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Editorial Team
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Editorial Team
Asked: June 9, 20262026-06-09T17:24:43+00:00 2026-06-09T17:24:43+00:00

I finished setup for the making Azure hub and installing Client Agent and Database

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  1. I finished setup for the making Azure hub and installing Client Agent and Database .

  2. Then define dataset.
    That time whatever database i chose and click get latest schema, got the error.
    Error is

    The get schema request is either taking a long time or has failed.

  3. When check log ,it said like below :

Getting schema information for the database failed with the exception “There is already an open DataReader associated with this Command which must be closed first.
For more information, provide
tracing id ‘xxxx’ to customer support.

Any idea for this?

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  1. Editorial Team
    Editorial Team
    2026-06-09T17:24:44+00:00Added an answer on June 9, 2026 at 5:24 pm

    the current release has maximum of 500 tables in sync group. also, the drop down for the tables list is restricted to this same limit.

    here’s a quick workaround:

    script the tables you want to sync

    create a new temporary database and run the script to create the tables you want to sync

    register and add the new temporary database as a member of the sync group

    use the new temporary database to pick the tables you want to sync

    add all other databases that you want to sync with (on-premise databases and hub database)

    once the provisioning is done, remove the temporary database from the sync group.

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