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I have created a new workflow in JIRA since the current one I am basing my team to work on, doesn’t longer fits our needs. The concern I have is what happens to the previous tickets? do they change at all or are kept as is? will the new tickets that are to be created the only ones to contain the new workflow?
For historical and management reasons, I’d like old tickets to stay as is.
Once you apply the new workflow you’ll be asked to tell Jira how to move the issues. You will be asked to choose for each status in the old workflow status a new status in the new workflow, than all the issues will be moved to the new workflow to each new status. beside that, all shared fields will be copied, non-shared ones will be lost.