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I spent some time having problems with this so, thought I would share the solution.
Using Joomla’s site menu creator, or other plugins to create menus, when I use parent items they do not drop down, or appear.
I have used Chrome’s Inspect element to see if the link is there as well, but its not, so why?
This is easy to fix, go to the Administrator home, click on Extensions > Module Manager > The correct menu module ( it will be there somewhere )
Then on the options screen for that module make sure the “Always show sub menu’s” is selected to yes – note it is off by default!