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If I have an application on cloudbees, it typically has a URL like:
http://app.account.cloudbees.net
I want to have a top level domain point to it (e.g. http://www.myapp.com) – but I can only put in A records for that with my DNS provider.
(A more complete answer here http://wiki.cloudbees.com/bin/view/RUN/Custom+Application+Domains)
A quick way for this is to look up the IP for the A record for your applications name:
Then use the IP address that this resolves to. This IP address is fixed.
A better approach is to use a domain alias service like DNS simple (in which case you can keep using a CNAME). See more on the wiki http://wiki.cloudbees.com/bin/view/RUN/Custom+Application+Domains