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Editorial Team
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Asked: 2026-06-07T04:37:10+00:00

I’m working on developing a refinerycms rails app that was working good locally and

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I’m working on developing a refinerycms rails app that was working good locally and now i’ve moved it to my VPS and I was having issues with images that i uploaded through refinerycms not loading and i’ve been reading that i needed to upgrade my version of imagemagick. I upgraded from 6.2.8 to 6.7.8. Now the images all load on some pages, but not on the admin side.

What is causing this issue? Here’s the stacktrace of the error. 

Dragonfly::Shell::CommandFailed (Command failed (convert '/var/www/vhosts/tomstestsite.us/PersonalTrainingKT/public/system/refinery/images/2012/06/03/16_36_48_339_pamLemke_after.jpg' '-resize' '225x255>' '/tmp/dragonfly20120705-7812-1xb3pce') with exit status 127):
  dragonfly (0.9.12) lib/dragonfly/shell.rb:29:in `raise_shell_command_failed'
  dragonfly (0.9.12) lib/dragonfly/shell.rb:23:in `run'
  dragonfly (0.9.12) lib/dragonfly/image_magick/utils.rb:17:in `convert'
  dragonfly (0.9.12) lib/dragonfly/image_magick/processor.rb:103:in `convert'
  dragonfly (0.9.12) lib/dragonfly/image_magick/processor.rb:27:in `resize'
  dragonfly (0.9.12) lib/dragonfly/image_magick/processor.rb:87:in `thumb'
  dragonfly (0.9.12) lib/dragonfly/function_manager.rb:39:in `call'
  dragonfly (0.9.12) lib/dragonfly/function_manager.rb:39:in `block (2 levels) in call_last'
  dragonfly (0.9.12) lib/dragonfly/function_manager.rb:38:in `catch'
  dragonfly (0.9.12) lib/dragonfly/function_manager.rb:38:in `block in call_last'
  dragonfly (0.9.12) lib/dragonfly/function_manager.rb:37:in `each'
  dragonfly (0.9.12) lib/dragonfly/function_manager.rb:37:in `call_last'
  dragonfly (0.9.12) lib/dragonfly/processor.rb:5:in `process'
  dragonfly (0.9.12) lib/dragonfly/job.rb:79:in `apply'
  dragonfly (0.9.12) lib/dragonfly/job.rb:253:in `block in apply'
  dragonfly (0.9.12) lib/dragonfly/job.rb:253:in `each'
  dragonfly (0.9.12) lib/dragonfly/job.rb:253:in `apply'
  dragonfly (0.9.12) lib/dragonfly/response.rb:25:in `to_response'
  dragonfly (0.9.12) lib/dragonfly/server.rb:43:in `block in call'
  dragonfly (0.9.12) lib/dragonfly/server.rb:39:in `catch'
  dragonfly (0.9.12) lib/dragonfly/server.rb:39:in `call'
  dragonfly (0.9.12) lib/dragonfly/middleware.rb:11:in `call'
  rack-cache (1.2) lib/rack/cache/context.rb:136:in `forward'
  rack-cache (1.2) lib/rack/cache/context.rb:245:in `fetch'
  rack-cache (1.2) lib/rack/cache/context.rb:185:in `lookup'
  rack-cache (1.2) lib/rack/cache/context.rb:66:in `call!'
  rack-cache (1.2) lib/rack/cache/context.rb:51:in `call'
  rack-cache (1.2) lib/rack/cache/context.rb:136:in `forward'
  rack-cache (1.2) lib/rack/cache/context.rb:245:in `fetch'
  rack-cache (1.2) lib/rack/cache/context.rb:185:in `lookup'
  rack-cache (1.2) lib/rack/cache/context.rb:66:in `call!'
  rack-cache (1.2) lib/rack/cache/context.rb:51:in `call'
  actionpack (3.2.3) lib/action_dispatch/middleware/reloader.rb:65:in `call'
  actionpack (3.2.3) lib/action_dispatch/middleware/remote_ip.rb:31:in `call'
  actionpack (3.2.3) lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call'
  actionpack (3.2.3) lib/action_dispatch/middleware/show_exceptions.rb:56:in `call'
  railties (3.2.3) lib/rails/rack/logger.rb:26:in `call_app'
  railties (3.2.3) lib/rails/rack/logger.rb:16:in `call'
  actionpack (3.2.3) lib/action_dispatch/middleware/request_id.rb:22:in `call'
  rack (1.4.1) lib/rack/methodoverride.rb:21:in `call'
  rack (1.4.1) lib/rack/runtime.rb:17:in `call'
  activesupport (3.2.3) lib/active_support/cache/strategy/local_cache.rb:72:in `call'
  rack (1.4.1) lib/rack/lock.rb:15:in `call'
  actionpack (3.2.3) lib/action_dispatch/middleware/static.rb:62:in `call'
  railties (3.2.3) lib/rails/engine.rb:479:in `call'
  railties (3.2.3) lib/rails/application.rb:220:in `call'
  railties (3.2.3) lib/rails/railtie/configurable.rb:30:in `method_missing'
  passenger (3.0.11) lib/phusion_passenger/rack/request_handler.rb:96:in `process_request'
  passenger (3.0.11) lib/phusion_passenger/abstract_request_handler.rb:513:in `accept_and_process_next_request'
  passenger (3.0.11) lib/phusion_passenger/abstract_request_handler.rb:274:in `main_loop'
  passenger (3.0.11) lib/phusion_passenger/classic_rails/application_spawner.rb:321:in `start_request_handler'
  passenger (3.0.11) lib/phusion_passenger/classic_rails/application_spawner.rb:275:in `block in handle_spawn_application'
  passenger (3.0.11) lib/phusion_passenger/utils.rb:479:in `safe_fork'
  passenger (3.0.11) lib/phusion_passenger/classic_rails/application_spawner.rb:270:in `handle_spawn_application'
  passenger (3.0.11) lib/phusion_passenger/abstract_server.rb:357:in `server_main_loop'
  passenger (3.0.11) lib/phusion_passenger/abstract_server.rb:206:in `start_synchronously'
  passenger (3.0.11) lib/phusion_passenger/abstract_server.rb:180:in `start'
  passenger (3.0.11) lib/phusion_passenger/classic_rails/application_spawner.rb:149:in `start'
  passenger (3.0.11) lib/phusion_passenger/spawn_manager.rb:219:in `block (2 levels) in spawn_rails_application'
  passenger (3.0.11) lib/phusion_passenger/abstract_server_collection.rb:132:in `lookup_or_add'
  passenger (3.0.11) lib/phusion_passenger/spawn_manager.rb:214:in `block in spawn_rails_application'
  passenger (3.0.11) lib/phusion_passenger/abstract_server_collection.rb:82:in `block in synchronize'
  <internal:prelude>:10:in `synchronize'
  passenger (3.0.11) lib/phusion_passenger/abstract_server_collection.rb:79:in `synchronize'
  passenger (3.0.11) lib/phusion_passenger/spawn_manager.rb:213:in `spawn_rails_application'
  passenger (3.0.11) lib/phusion_passenger/spawn_manager.rb:132:in `spawn_application'
  passenger (3.0.11) lib/phusion_passenger/spawn_manager.rb:275:in `handle_spawn_application'
  passenger (3.0.11) lib/phusion_passenger/abstract_server.rb:357:in `server_main_loop'
  passenger (3.0.11) lib/phusion_passenger/abstract_server.rb:206:in `start_synchronously'
  passenger (3.0.11) helper-scripts/passenger-spawn-server:99:in `<main>'

UPDATE

I’ve added the code below to my config/application.rb file as suggested here and it helped some of the files show up, and but i’m still unable to upload a file through the app and part of this stacktrace is shown below.

config/application.rb contains this

initializer 'override-image-magick-paths', :after => 'attach-refinery-images-with-
    dragonfly' do
      app=Dragonfly[:refinery_images]
      app.configure_with(:imagemagick)
      app.configure do |c|
        c.convert_command = "/usr/local/bin/convert"          # defaults to "convert"
        c.identify_command = "/usr/local/bin/identify"        # defaults to "identify"
      end
    end

stacktrace

 Dragonfly::Shell::CommandFailed (Command failed (identify '/tmp/RackMultipart20120708-20096-4m1k9j') with exit status 127):
      dragonfly (0.9.12) lib/dragonfly/shell.rb:29:in `raise_shell_command_failed'
      dragonfly (0.9.12) lib/dragonfly/shell.rb:23:in `run'
      dragonfly (0.9.12) lib/dragonfly/image_magick/utils.rb:34:in `raw_identify'
      dragonfly (0.9.12) lib/dragonfly/image_magick/utils.rb:24:in `identify'
      dragonfly (0.9.12) lib/dragonfly/image_magick/analyser.rb:44:in `format'
      dragonfly (0.9.12) lib/dragonfly/function_manager.rb:39:in `call'
      dragonfly (0.9.12) lib/dragonfly/function_manager.rb:39:in `block (2 levels) in call_last'
      dragonfly (0.9.12) lib/dragonfly/function_manager.rb:38:in `catch'
      dragonfly (0.9.12) lib/dragonfly/function_manager.rb:38:in `block in call_last'
      dragonfly (0.9.12) lib/dragonfly/function_manager.rb:37:in `each'
      dragonfly (0.9.12) lib/dragonfly/function_manager.rb:37:in `call_last'
      dragonfly (0.9.12) lib/dragonfly/analyser.rb:25:in `analyse'
      dragonfly (0.9.12) lib/dragonfly/job.rb:247:in `analyse'
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1 Answer

  1. Editorial Team

    I created a symbolic link from /usr/bin/convert -> /usr/local/bin/convert and from /usr/bin/identify -> /usr/local/bin/identify and that seemed to solve my problems.

    $ cd /usr/bin
$ ln -s /usr/local/bin/convert convert
$ ln -s /usr/local/bin/identify identify

    I’m assuming that dragonfly is still not picking up my location of convert and identify even though i specified it in my config/application.rb file.

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