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Editorial Team
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Asked: 2026-06-08T23:07:42+00:00

In dynamic Web Project I have – default.html page <!DOCTYPE html PUBLIC -//W3C//DTD HTML

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In dynamic Web Project I have – default.html page 

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
<link rel="stylesheet" href="./Styles/Site.css" type="text/css" />
<title>Create new customer</title>
</head>
<body>
    <a href="\WEB-INF\forms\CustomerMenu.jsp">Test new</a>

</body>
</html>

I have also the CustomerMenu.jsp page –

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head>
<link rel="stylesheet" href="./Styles/Site.css" type="text/css" />
<title>Create new customer</title>
</head>
<body>
    // Table ..
</body>
</html>

The pages hierarchy is as the snapshot –

enter image description here

When I press on the link in default.html I get error message 

- HTTP Status 404 - 

--------------------------------------------------------------------------------

type Status report

message 

description The requested resource () is not available.
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1 Answer

  1. Editorial Team

    Files in /WEB-INF folder are not publicly accessible without using a front controller servlet or a specific tag like <jsp:include> which does either a RequestDispatcher#forward() or RequestDispatcher#include().

    If you need to access a JSP file directly by URL, then you should not be placing the JSP in /WEB-INF folder. Put it outside the /WEB-INF folder 

    WebContent
 |-- forms
 |    |-- CreateNewCustomer.html
 |    |-- CustomerMenu.html
 |    `-- CustomerMenu.jsp
 |-- WEB-INF
 :    :

    and fix the link accordingly.

    <a href="forms/CustomerMenu.jsp">Test new</a>
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