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Home/ Questions/Q 4054980
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Editorial Team
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Editorial Team
Asked: May 20, 20262026-05-20T14:38:38+00:00 2026-05-20T14:38:38+00:00

We are using critsend’s SMTP servers for our newsletters. Using the standard .NET SmtpClient

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We are using critsend’s SMTP servers for our newsletters. Using the standard .NET SmtpClient with System.Net.NetworkCredential works, but we can’t make it work with MailBee’s SmtpServer object.

The following code fails because the server answers “The server does not support STARTTLS (STLS for POP3) command.”:

SmtpServer smtpServer = new SmtpServer("smtp.critsend.com");
smtpServer.Port = 587;

smtpServer.AccountName = "MY NAME";
smtpServer.Password = "MY PASSWORD";

Smtp.LicenseKey = "MY KEY";
Smtp smtp = new Smtp();
smtp.SmtpServers.Add(smtpServer);
MailMessage mailMessage = new MailMessage();
mailMessage.To.Add("MY EMAIL");
mailMessage.Subject = "Test";
mailMessage.From.Email = "MY EMAIL";
smtp.Message = mailMessage;
smtp.Send();

Setting smtpServer.SslMode = SslStartupMode.Manual doesn’t help. How can I turn off StartTLS?

We are using MailBee.NET.5.5.2.138.

Any help is greatly appreciated.

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  1. Editorial Team
    Editorial Team
    2026-05-20T14:38:39+00:00Added an answer on May 20, 2026 at 2:38 pm

    After long trial and error sessions we finally came up with the solution. The following property has to be added to the SmtpServer:

    smtpServer.AuthMethods = AuthenticationMethods.SaslPlain;
    
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