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Home/ Questions/Q 8339489
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Editorial Team
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Editorial Team
Asked: June 9, 20262026-06-09T04:53:50+00:00 2026-06-09T04:53:50+00:00

We’re using Apache 2.2.22 on Windows 2008 R2 Enterprise. Our application uses SSL (OpenSSL)

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We’re using Apache 2.2.22 on Windows 2008 R2 Enterprise.

Our application uses SSL (OpenSSL) and is getting a well documented error which I cannot yet find the fix for. The error is that SOMETIMES in firefox only, this happens:

the error as seen from firefox

Refreshing (or hitting “try again”) fixes the error, but that is just a workaround.

Additonally, trying to connect using the Python 3 urllib.request library gives the error

urllib.error.URLError: <urlopen error [Errno 1] _ssl.c:392: error:1408E0F4:SSL routines:SSL3_GET_MESSAGE:unexpected message>

My best guess is that these are the same issue but I can’t pin it down.

One website recommends a fix for nginx but I do not know how to translate this into a fix for apache. I’m not a server administration expert but I figured I could probably find one here.

A lot of people are having this error so I’m sure whoever solves this will be an internet hero!

EDIT:

I’ve been having problems replicating the error, but I finally found someone running FF 13 that hit it. I didn’t get any good debug info, but I hit “try again” about 10 times and suddenly I got a 200 OK and the site showed up.

Meanwhile I’m running FF 13 and FF 14 on my machine (tried both) and neither of them hit the issue.

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  1. Editorial Team
    Editorial Team
    2026-06-09T04:53:52+00:00Added an answer on June 9, 2026 at 4:53 am

    Looks like someone else has found the answer, and my google-fu failed me.

    From the site:

    “I finally figured out that Firefox was screwing up when using the TLS 1.0 protocol. So all I had to do was edit my Apache 2.2 httpd.conf to have this line:

    SSLProtocol -SSLv2 +SSLv3 -TLSv1
    

    I don’t like this solution though. The Mozilla Firefox team should release a build of Firefox that is statically linked to a newer version of the OpenSSL library which doesn’t suffer from this bug. I much prefer TLS because of the added security it provides, so I ended up with a line that opted for security over broken SSL library compatibility:

    SSLProtocol -SSLv2 -SSLv3 +TLSv1
    

    Also note that I disable SSL v2 as well bacause it’s widely known to be inherently flawed.”

    EDIT: I’ve added the following to my httpd-ssl.conf file and am checking to see if it worked:

    BrowserMatch ^Mozilla SSLProtocol -SSLv2 +SSLv3 -TLSv1
    
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