Question

A

Right now I have sequential dialing being done using Dial verb but now I want my application to do the calling for which the dial verb does not work and thus I need the REST api…..

I can’t figure out how to do this, I am new to REST. Does using a timeout make it skip lines? If timeout works then perhaps I can make this work but other than that I really have no ideas..

Also, how can I get the status of the call in REST?

Lets say my code looks like this, how would I change it to get the status of the call and set a timeout on the call?

<?php
// Include the Twilio PHP library
require 'Services/Twilio.php';
// Twilio REST API version
$version = "2010-04-01";
// Set our Account SID and AuthToken
$sid = 'AC123';
$token = 'abcd';
// A phone number you have previously validated with Twilio
$phonenumber = '4151234567';
// Instantiate a new Twilio Rest Client
$client = new Services_Twilio($sid, $token, $version);
try {
// Initiate a new outbound call
$call = $client->account->calls->create(
$phonenumber, // The number of the phone initiating the call
'5101234567', // The number of the phone receiving call
'http://demo.twilio.com/welcom/voice/'
);
echo 'Started call: ' . $call->sid;
} catch (Exception $e) {
echo 'Error: ' . $e->getMessage();
}

Answer 1

Using the PHP helper library:

<?php
// Include the Twilio PHP library
require 'Services/Twilio.php';
// Twilio REST API version
$version = "2010-04-01";
// Set our Account SID and AuthToken
$sid = 'AC123';
$token = 'abcd';
// A phone number you have previously validated with Twilio
$phonenumber = '4151234567';
// Instantiate a new Twilio Rest Client
$client = new Services_Twilio($sid, $token, $version);
try {
// Initiate a new outbound call
$call = $client->account->calls->create(
$phonenumber, // The number of the phone initiating the call
'5101234567', // The number of the phone receiving call
'http://demo.twilio.com/welcom/voice/',
array('timeout'=>'15','ifmachine'=>'hangup','status_callback'=>'yourNextNumberHandler.php')
);
echo 'Started call: ' . $call->sid;
echo 'The status of the call is '.$call->status;
} catch (Exception $e) {
echo 'Error: ' . $e->getMessage();
}
?>

This code is based on the documentation in https://github.com/twilio/twilio-php/blame/master/docs/api/rest.rst

So I did a couple things:

1. Added an array of parameters to the outgoing call in order to:

   • set the timeout (note: may not be string ’15’, if this does not work
     try 15 as a number)

   • determine what to do if a machine answers (in this case I chose to
     hang up)

   • determine what to do when the call ends (in this case Twilio requests 'yourNextNumberHandler.php' to proccess the next numbers)

2. On the bottom we have echo 'The status of the call is '.$call->status; which should give you an out put in one of the following setQUEUED,RINGING,IN-PROGRESS, COMPLETED,FAILED,BUSY,or NO_ANSWER
   another way to process multiple calls would be to do a check like

   $i=0;
   $myPhoneList = array(‘14162351836′,’16472871987′,18003984785’);
   if ($call->status == ‘COMPLETED’){
   //Place a new call to number $myPhoneList[$i++];
   }

instead of using the callback 'yourNextNumberHandler.php' of status_callback parameter

I haven’t used twilio that much, but I hope this helps