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Home/ Questions/Q 7898409
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Editorial Team
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Editorial Team
Asked: June 3, 20262026-06-03T08:25:31+00:00 2026-06-03T08:25:31+00:00

A user recently notified me that whenever they attempt to dial into a conference

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A user recently notified me that whenever they attempt to dial into a conference call at another company, the phone call would get dropped after 5 seconds or so. They also indicated that when the same number is called using a cell phone, there were no issues. I found the following entries in log file.

[May 4 11:58:20] VERBOSE[24063] app_dial.c: -- DAHDI/1-1 is ringing
[May 4 11:58:20] VERBOSE[24063] app_dial.c: -- DAHDI/1-1 answered SIP/145-00000005
[May 4 11:58:24] WARNING[24063] rtp.c: Don't know how to represent 'f'
[May 4 11:58:24] VERBOSE[24063] chan_dahdi.c: -- Redirecting DAHDI/1-1 to fax extension
[May 4 11:58:24] VERBOSE[24063] pbx.c: -- Executing [h@macro-dialout-trunk:1] Macro("SIP/145-00000005", "hangupcall,") in new stack
[May 4 11:58:24] VERBOSE[24063] pbx.c: -- Executing [s@macro-hangupcall:1] GotoIf("SIP/145-00000005", "1?theend") in new stack

I have not been able to determine a solution. Any insight or suggestions on solving this problem are appreciated.
(Using FreePBX v2.9; Asterisk v1.6.2.15.1; CentOS 5.5 (Final); Sangoma A102)

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  1. Editorial Team
    Editorial Team
    2026-06-03T08:25:32+00:00Added an answer on June 3, 2026 at 8:25 am

    Also tried modiying chan_dahdi.conf, but that did not work.
    Final solution was to modify these settings (changing from YES to NO) in /etc/wanrouter/wanpipe1.conf

    TDMV_HW_DTMF         = NO            # YES: receive dtmf events from hardware
    TDMV_HW_FAX_DETECT   = NO            # YES: receive fax 1100hz events from hardware
    
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