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Home/ Questions/Q 8808477
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Editorial Team
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Editorial Team
Asked: June 14, 20262026-06-14T02:37:59+00:00 2026-06-14T02:37:59+00:00

After a webhook (XML) trigger, I have a PHP code doing the following treatment:

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After a webhook (XML) trigger, I have a PHP code doing the following treatment:

$xmlData = fopen('php://input' , 'rb'); 
while (!feof($xmlData)) { $xmlString .= fread($xmlData, 4096); }
fclose($xmlData);

file_put_contents('orders/order' . date('m-d-y') . '-' . time() . '.xml', $xmlString, FILE_APPEND);

And I also transfer this info to a database:

$xml = new SimpleXMLElement($xmlString);
$address1 = trim($xml->{'billing-address'}->address1);
$sql="INSERT INTO `Customers`(`address1`)
VALUES
('$address1')";

My problem is that character is not properly transported for the xml file and the database.

Original statement:
São Paulo

XML file saved on the server:

<?xml version="1.0" encoding="UTF-8"?>
 <address1>S&#xE3;o Paulo</address1>

Information on database (utf8_general_ci):

São Paulo

Everything seems to be proper set to UTF-8 but I still have this character problems.

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  1. Editorial Team
    Editorial Team
    2026-06-14T02:38:00+00:00Added an answer on June 14, 2026 at 2:38 am

    When you establish database connection run the query:

    SET NAMES 'utf8
    

    That should help. Also make sure the data coming from your “web hook” is in that format.

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