Question

After some unreported changes made by our customer’s store hosting company we are getting many errors around the magento date formatting and many admin screens breaks (sales order view, customers, index management, and others).

In the reports folder log, I get:

a:5:{i:0;s:44:"No date part in '2012-09-03 19:36:17' found.";i:1;s:6218:"#0 /public_html/sp/lib/Zend/Date.php(1078): Zend_Date->_calculate('set', '2012-09-03 19:3...', 'yyyy-MM-dd HH:m...', 'pt_BR')
#1 /public_html/sp/lib/Zend/Date.php(197): Zend_Date->set('2012-09-03 19:3...', 'yyyy-MM-dd HH:m...', 'pt_BR')
#2 /public_html/sp/app/code/core/Mage/Core/Model/Locale.php(478): Zend_Date->__construct('2012-09-03 19:3...', 'yyyy-MM-dd HH:m...', Object(Zend_Locale))
#3 /public_html/sp/app/code/core/Mage/Adminhtml/Block/Widget/Grid/Column/Renderer/Datetime.php(81): Mage_Core_Model_Locale->date('2012-09-03 19:3...', 'yyyy-MM-dd HH:m...')
#4 /public_html/sp/app/code/core/Mage/Adminhtml/Block/Widget/Grid/Column.php(128): Mage_Adminhtml_Block_Widget_Grid_Column_Renderer_Datetime->render(Object(Mage_Index_Model_Process))
#5 /public_html/sp/app/design/adminhtml/default/casadosaber/template/widget/grid.phtml(161): Mage_Adminhtml_Block_Widget_Grid_Column->getRowField(Object(Mage_Index_Model_Process))
#6 /public_html/sp/app/code/core/Mage/Core/Block/Template.php(235): include('/public_html/s...')
#7 /public_html/sp/app/code/core/Mage/Core/Block/Template.php(266): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#8 /public_html/sp/app/code/core/Mage/Core/Block/Template.php(280): Mage_Core_Block_Template->renderView()
#9 /public_html/sp/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#10 /public_html/sp/app/code/core/Mage/Core/Block/Abstract.php(758): Mage_Adminhtml_Block_Template->_toHtml()
#11 /public_html/sp/app/code/core/Mage/Core/Block/Abstract.php(525): Mage_Core_Block_Abstract->toHtml()
#12 /public_html/sp/app/code/core/Mage/Core/Block/Abstract.php(476): Mage_Core_Block_Abstract->_getChildHtml('grid', true)
#13 /public_html/sp/app/code/core/Mage/Adminhtml/Block/Widget/Grid/Container.php(70): Mage_Core_Block_Abstract->getChildHtml('grid')
#14 /public_html/sp/app/design/adminhtml/default/default/template/widget/grid/container.phtml(36): Mage_Adminhtml_Block_Widget_Grid_Container->getGridHtml()
#15 /public_html/sp/app/code/core/Mage/Core/Block/Template.php(235): include('/home/storage/5...')
#16 /public_html/sp/app/code/core/Mage/Core/Block/Template.php(266): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#17 /public_html/sp/app/code/core/Mage/Core/Block/Template.php(280): Mage_Core_Block_Template->renderView()
#18 /public_html/sp/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#19 /public_html/sp/app/code/core/Mage/Adminhtml/Block/Widget/Container.php(295): Mage_Adminhtml_Block_Template->_toHtml()
#20 /public_html/sp/app/code/core/Mage/Core/Block/Abstract.php(758): Mage_Adminhtml_Block_Widget_Container->_toHtml()
#21 /public_html/sp/app/code/core/Mage/Core/Block/Text/List.php(43): Mage_Core_Block_Abstract->toHtml()
#22 /public_html/sp/app/code/core/Mage/Core/Block/Abstract.php(758): Mage_Core_Block_Text_List->_toHtml()
#23 /public_html/sp/app/code/core/Mage/Core/Block/Abstract.php(525): Mage_Core_Block_Abstract->toHtml()
#24 /public_html/sp/app/code/core/Mage/Core/Block/Abstract.php(476): Mage_Core_Block_Abstract->_getChildHtml('content', true)
#25 /public_html/sp/app/design/adminhtml/default/default/template/page.phtml(74): Mage_Core_Block_Abstract->getChildHtml('content')
#26 /public_html/sp/app/code/core/Mage/Core/Block/Template.php(235): include('/home/storage/5...')
#27 /public_html/sp/app/code/core/Mage/Core/Block/Template.php(266): Mage_Core_Block_Template->fetchView('adminhtml/defau...')
#28 /public_html/sp/app/code/core/Mage/Core/Block/Template.php(280): Mage_Core_Block_Template->renderView()
#29 /public_html/sp/app/code/core/Mage/Adminhtml/Block/Template.php(81): Mage_Core_Block_Template->_toHtml()
#30 /public_html/sp/app/code/core/Mage/Core/Block/Abstract.php(758): Mage_Adminhtml_Block_Template->_toHtml()
#31 /public_html/sp/app/code/core/Mage/Core/Model/Layout.php(529): Mage_Core_Block_Abstract->toHtml()
#32 /public_html/sp/app/code/core/Mage/Core/Controller/Varien/Action.php(391): Mage_Core_Model_Layout->getOutput()
#33 /public_html/sp/app/code/core/Mage/Index/controllers/Adminhtml/ProcessController.php(55): Mage_Core_Controller_Varien_Action->renderLayout()
#34 /public_html/sp/app/code/core/Mage/Core/Controller/Varien/Action.php(420): Mage_Index_Adminhtml_ProcessController->listAction()
#35 /public_html/sp/app/code/core/Mage/Core/Controller/Varien/Router/Standard.php(253): Mage_Core_Controller_Varien_Action->dispatch('list')
#36 /public_html/sp/app/code/core/Mage/Core/Controller/Varien/Front.php(176): Mage_Core_Controller_Varien_Router_Standard->match(Object(Mage_Core_Controller_Request_Http))
#37 /public_html/sp/app/code/core/Mage/Core/Model/App.php(340): Mage_Core_Controller_Varien_Front->dispatch()
#38 /public_html/sp/app/Mage.php(630): Mage_Core_Model_App->run(Array)
#39 /public_html/sp/index.php(84): Mage::run('', 'store')
#40 {main}";s:3:"url";s:39:"/sp/index.php/cs_mg_admin/process/list/";s:11:"script_name";s:13:"/sp/index.php";s:4:"skin";s:5:"admin";}

In dev environment it works well, and before yesterday, when the hosting made many changes, it also works there.

We use America/Sao_Paulo as timezone, and there’s no customer in customer_entity table with NULL values at created_at or updated_at, neither in sales_flat_order and sales_flat_order_grid tables.

I also tried to update the created_at attribute in eav_attribute table and other things I saw in this topic.

Can anyone help with this?

Answer 1

First at all, thanks to Alan Storm that helped to figure out the almost-real problem of it.
I tried to remove the “/u” from that REG EXP, but I realized that Magento and Zend Framework uses regular expressions with /u in many places like core/string helper, and many others.

So, I made a PHP with the following code and tried to run it in both environments.

<?php
$number = '2012-08-23 22:15:48';

preg_match_all('/\d+/u', $number, $splitted);

echo "<pre>";
var_dump($splitted);
echo "</pre>";

So, at the problematic server I got a warning…

Warning: preg_match_all() [function.preg-match-all]: Compilation
failed: unknown option bit(s) set at offset -1 in
/…/public_html/test.php on line 4
NULL

And searching in the web, I found this (phpinfo is reporting incorrect pcre version) that in a nutshell tell us to verify the PCRE version (in phpinfo()).

SO…
All of this problem is because the PCRE lib version… too old in my production environment…. that is using 6.6 06-Feb-2006 while others uses 8.xx.