Anybody ever had the error ‘Installation of the ‘Microsoft Expression Web 2’ product has reported the following error: -2147024873.. ‘ when trying to install Microsoft Expression Web 2 or Microsoft Expression Studio? This is the error I’m getting, but I can’t figure out what the problem is. I have no beta or RC or pre beta software installed. I’m using office 2003, already have silverlight and .net 1 ,2 3, 3.5 frameworks installed. I also have 3.6g hd space free.
Errors I found in the log file are as follows:
LIS: wait for package '{90120000-0115-0409-0000-0000000FF1CE}' to complete caching<br> LIS failed to cache download '{90120000-0115-0409-0000-0000000FF1CE}-C' resource 'Setup.xml'. Cache Error 0x80070017<br> Source Resolution aborted<br> LIS: start caching file 'Setup.xml'<br> LIS failed to cache download '{90120000-0115-0409-0000-0000000FF1CE}-C' resource 'branding.xml'. Cache Error 0x80070017<br> Source Resolution aborted<br> LIS: start caching file 'branding.xml'<br> LIS failed to cache download '{90120000-0115-0409-0000-0000000FF1CE}-C' resource 'ShellUI.MST'. Cache Error 0x80070017<br> Source Resolution aborted<br> LIS: start caching file 'ShellUI.MST'<br> LIS failed to cache download '{90120000-0115-0409-0000-0000000FF1CE}-C' resource 'osetupui.dll'. Cache Error 0x80070017<br> Source Resolution aborted<br> LIS: start caching file 'osetupui.dll' LIS failed to cache download '{90120000-0115-0409-0000-0000000FF1CE}-C' resource 'Setup.xml'. Cache Error 0x80070017<br> Source Resolution aborted<br> Log level changed from: Standard to: Verbose<br> Error: LIS: Failed to cache download '{90120000-0115-0409-0000-0000000FF1CE}-C' resource 'Setup.xml'. HResult: 0x80070017. <br> Rolling back chain<br> 12/04/2008 16:11:48 Rolling back package: OfficeMUI.en-us<br> There appears to be no rollback work to do for package: OfficeMUI.en-us path: C:\Documents and Settings\chaj17\Local Settings\Temp\XSetup_Web_2008_12_4_16_1_21\438d1ac8_d88e_46eb_ba69_11fef34cce74\Office.en-us\OfficeMUI.MSI<br> Stopping running ose<br> LIS: start uncaching for download '{90120000-0010-0409-0000-0000000FF1CE}-C'<br> LIS: finished uncaching for download '{90120000-0010-0409-0000-0000000FF1CE}-C'<br> LIS: start uncaching for download '{90120000-002C-0409-0000-0000000FF1CE}-C'<br> LIS: finished uncaching for download '{90120000-002C-0409-0000-0000000FF1CE}-C'<br> LIS: start uncaching for download '{90120000-0045-0000-0000-0000000FF1CE}-C'<br> LIS: finished uncaching for download '{90120000-0045-0000-0000-0000000FF1CE}-C'<br> LIS: start uncaching for download '{90120000-0045-0409-0000-0000000FF1CE}-C'<br> LIS: finished uncaching for download '{90120000-0045-0409-0000-0000000FF1CE}-C'<br> LIS: start uncaching for download '{90120000-0115-0409-0000-0000000FF1CE}-C'<br> LIS: finished uncaching for download '{90120000-0115-0409-0000-0000000FF1CE}-C'<br> Stopping running ose<br> Not showing completion dialog because it was not requested.<br> Catalyst execution finished: 12/04/2008 16:11:52. Return code: -2147024873.<br> PERF: TickCount=3954562 Name=RunSetup Description=End function<br> =========================================================================<br> Error: Installation of the 'Microsoft Expression Web 2' product has reported the following error: -2147024873.<br> Info: Config_Products_InstallNew: End installation of new product: Microsoft Expression Web 2<br> Error: Config_Products_Install: Installation of Product Microsoft Expression Web 2 (failed): Installation of the 'Microsoft Expression Web 2' product has reported the following error: -2147024873. Stack: at XSetup.OfficePackage.ConfigureNewInstall(Product product) at XSetup.Product.ConfigureNewProduct()<br> Info: Config_Products_InstallNew: End installation of new product: Microsoft Expression Web 2<br> Info: Expecting to find local release notes at 'http://go.microsoft.com/fwlink/?LinkId=114830'.<br> Error: XSetup_DoTasks:: Installation of the 'Microsoft Expression Web 2' product has reported the following error: Installation of the 'Microsoft Expression Web 2' product has reported the following error: -2147024873.. Stack: at XSetup.XSetupSession.OnDoTasksThreadDoWork(Object sender, DoWorkEventArgs e)<br> Error: Installation of the 'Microsoft Expression Web 2' product has reported the following error: Installation of the 'Microsoft Expression Web 2' product has reported the following error: -2147024873..<br> Info: End Setup session<br> -------------------------------------------------------------------------------------------------<br> Error: XSetup_DoTasks:: Installation of the 'Microsoft Expression Web 2' product has reported the following error: Installation of the 'Microsoft Expression Web 2' product has reported the following error: -2147024873.. Stack: at XSetup.XSetupSession.OnDoTasksThreadDoWork(Object sender, DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e) at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)<br>
If you have installed Office 2007, try to uninstall it. Otherwise, uninstall it manually as per the instructions at http://support.microsoft.com/KB/928218.
Then reinstall Office 2007 and install Expression Web. Then, it should work.