Question

Currently we are using Trac.

Tickets are good for tracking tasks and related discussions.

However, I think it has the following disadvantages or limitations

1. Tickets creation is too complex for
   team members with non-tech
   background.
2. Every little modification of a ticket
   generates a mail to everyone in the cc list,
   which is rather annoying considering the amount
   of tickets.

Our team is getting geographically distributed, and project management tool
will be much more heavily used.

Maybe we should just try another tool, here are features we need most currently:

1. Priority task list with status like todo, to be decided, etc.
2. Process of every task item in the list can be tracked.
3. Daily digest is generated and mailed to everyone related to the project,
   including information like finished tasks, new tasks, new discussions, etc.

So, what’s your recommendations?

Answer 1

ok its been a long time since ive had to use a management tool but i forgot the name of the tool.
I do remember being able to select whether the task has been finished or not and so on and alerting users in the appropriate areas.
Because i dont remember the name of the tool we used i will just give you a list of the top 15.

Have a look its highly suggested.
http://www.smashingmagazine.com/2008/11/13/15-useful-project-management-tools/

This way you can choose the one that is most suitable for you.
It might take a little bit more longer to find the management tool you’re after but as soon as you find it it will be worth it and it will do the trick. so have a look and enjoy.

Let me know if this helps
Thanks

EDIT:

I REMEMEBER THE APPLICATION
after having a look at the 15 tools, i remembered that the app we used was called BASECAMP.
It rocked it certainly helped get our task done a lot more faster and efficiently.
Hope it helps you as well. but still look through the list and see if you find something better.
Basecamp

Here’s what basecamp is a bout. a quick introduction:
Basecamp is often considered to be the best project management and collaboration platform out there. Its features are impressive: to-do lists, file sharing, message boards, milestones, time tracking, project overviews and commenting.

The user interface is definitely one of the best out there, and because of its popularity, tons of other companies are making products that integrate with Basecamp, extending its capabilities.

PK