Question

For a particular project, I am trying to configure mantis to send an email to all Supervisors (65) whenever a new bug is submitted.

To do this I have added an entry to the Configuration Report page as so:

Username: All Users
Project Name: Test New
Type: Complex
Value:

array ('new' => array('threshold_min' => '65', 'threshold_max' => '65'))

When I add that it re-formats it like so:

array (
  'new' => 'array(\'threshold_min => \'65',
  'threshold_max' => '65\')',
)

and doesn’t send the emails to the project supervisors.

Can someone assist me please? Very new to configuring Mantis!

Answer 1

I discovered that I also had to make the Supervisor enabled for ‘E-mail on Change of Handler’ (I also had to do this for Manager level to receive emails when assigned.

Its now working 🙂