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Home/ Questions/Q 8828023
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Editorial Team
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Editorial Team
Asked: June 14, 20262026-06-14T07:30:44+00:00 2026-06-14T07:30:44+00:00

For my newsletter implementation, I have defined a text like this: Hello $fullname$, The

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For my newsletter implementation, I have defined a text like this:

Hello $fullname$,

The variable is correctly replaced when the email is sent. The user will see his first name.
Inside the newsletter, the reader is allowed to read the newsletter online.
Via a link, he will be redirected to a web site.
On the online version, the variable is not replaced.

The user will read Hello $fullname$,

Is there something that should be configured / developped ?

Thank you,

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  1. Editorial Team
    Editorial Team
    2026-06-14T07:30:45+00:00Added an answer on June 14, 2026 at 7:30 am

    You should add sublayout called Process Personalization Tokens to the item Presentation.
    Take a look at the standard module templates(like One Column Message) as an example.

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