For some reason emails sent to Hotmail or viewed on Microsoft Outlook always show up blank and as far as I know, fine on others (no one else complained except from people who use Hotmail and Outlook).
I use CodeIgniter, here is the setting for the email:
$config['mailtype'] = "html";
$config['charset'] = "utf-8";
$config['newline'] = "\r\n";
$config['crlf'] = "\r\n";
And this is what the email template looks like:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<html>
<head><title>Welcome to <?php echo $site_name; ?>!</title></head>
<body>
<div style="max-width: 800px; margin: 0; padding: 30px 0;">
<table width="80%" border="0" cellpadding="0" cellspacing="0">
<tr>
<td width="5%"></td>
<td align="left" width="95%" style="font: 13px/18px Arial, Helvetica, sans-serif;">
<img src="<?php echo base_url(); ?>/media/images/logo.png" alt="Logo" />
<br /><br />
<h2 style="font: normal 20px/23px Arial, Helvetica, sans-serif; margin: 0; padding: 0 0 18px; color: black;">Welcome to <?php echo $site_name; ?>!</h2>
Thanks for joining <?php echo $site_name; ?>. We listed your sign in details below, make sure you keep them safe.<br />
To verify your email address, please follow this link:<br />
<br />
<big style="font: 16px/18px Arial, Helvetica, sans-serif;"><b><a href="<?php echo site_url('/activate/'.$user_id.'/'.$new_email_key.'/'.$newsletter); ?>" style="color: #3366cc;">Finish your registration...</a></b></big><br /><br />
Link doesn't work? Copy the following link to your browser address bar<br />
<nobr><a href="<?php echo site_url('/activate/'.$user_id.'/'.$new_email_key.'/'.$newsletter); ?>" style="color: #3366cc;"><?php echo site_url('/activate/'.$user_id.'/'.$new_email_key.'/'.$newsletter); ?></a></nobr><br />
<br />
Please verify your email within <?php echo $activation_period; ?> hours, otherwise your registration will become invalid and you will have to register again.<br />
<br />
<br />
Please note that this is an automated message, do not respond to this email. If you have any questions, please don't hesitate to <a href="<?php echo base_url(); ?>contact-us">contact us here</a>.
<br />
<br />
Have fun!<br />
The <?php echo $site_name; ?> Team
</td>
</tr>
</table>
</div>
</body>
</html>
Is there something I am missing to make this work in Outlook and Hotmail? Thanks!
It looks like that for some reason Hotmail/Outlook does not like the “\r\n” on the newline and crlf email config. Removing those fixed the problem.