From http://www.faqs.org/rfcs/rfc2822.html:
CR and LF MUST only occur together as CRLF; they MUST NOT appear independently in the body.
We have a web service that sends out confirmation emails, but one of our users pointed out that this does not adhere to the rfc2822 standard. So my question is, why is it important for CR and LF to appear together in email messages?
Because in email CRLF is the line separator. If you only use CR or only use LF you will have all sorts of unexpected problems with various clients, SMTP server combination. Some servers will reject your emails, some will ‘fix’ your emails. Fixed emails are some of the most fun to deal with.