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Editorial Team
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Asked: 2026-06-03T17:03:22+00:00

Getting No Data Access Object for AudienceManagerProfile when I make any OE API calls.

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Getting “No Data Access Object for AudienceManagerProfile” when I make any OE API calls.

In the cd_core log I can see:

2012-05-13 11:59:30,520 DEBUG StorageManagerFactory - Default storage provider has caching set to: false
2012-05-13 11:59:30,520 DEBUG StorageManagerFactory - Loaded following dao Properties[publication=0, typeMapping=AudienceManagerProfile, storageId=profiledb, cached=false] for publication/typeMapping/itemExtension: 0 / AudienceManagerProfile / null
2012-05-13 11:59:30,520 DEBUG StorageManagerFactory - Loading a non cached DAO for publicationId/typeMapping/itemExtension: 0 / AudienceManagerProfile / null
2012-05-13 11:59:30,535 ERROR Contact - Unable get contact for requested Identification fields
java.sql.SQLException: No Data Access Object for AudienceManagerProfile

I’ve checked my cd_storage_conf.xml file and it looks correct (I compared it to Nuno’s working version from the forum).

Further up in the log it says:

2012-05-13 11:59:29,724 INFO  StorageManagerFactory - Checking if product Tridion CD Storage is enabled....
2012-05-13 11:59:29,724 INFO  StorageManagerFactory - Tridion CD Storage is running in limited mode

“Limited mode” sounds bad!
Is this the root cause of the problem or unrelated?

Cheers

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1 Answer

  1. Editorial Team

    If the broker runs in limited mode, it means that it couldn’t find a license for the ‘full’ broker. So either it can’t find the license file, or the license file doesn’t contain a broker license.

    When this happens the broker will fall back to using its built-in ItemType mappings, which means it will only support storing them to file system.

    It is typically best to point the cd_storage_conf.xml to the correct location of your license file. You won’t depend on built-in search paths that way and the broker will start using the mappings you’ve configured.

    <License Location="/path/to/cd_licenses.xml"/>
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