Question

Having an issue with a salesforce login on our site. When the customer fills in the information, it submits but then takes them to the login portal again to enter the information, like it doesn’t remember what was just entered.

Any way we can fix this?

<div id="nav">
    <ul>
        <li id="login">
            <a id="login-trigger" href="#">
                                Log In <span>▼</span></a>
            <div id="login-content">
                <form action="https://na6.salesforce.com/secur/login_portal.jsp" method="post">
                    <input type="hidden" value="00D80000000anEa" name="orgId" />
                    <input type="hidden" value="060800000006ANB" name="portalId" />
                    <input type="hidden" value="true" name="useSecure" />
                    <input type="hidden" value="2" name="loginType" />
                    <input type="hidden" name="action" value="loginAction" />
                    <fieldset id="inputs">
                        <input id="txtUserIdGutter" class="InputText" type="text" name="Email"
                        placeholder="Your email address" tabindex="1" />
                        <input id="txtPasswordGutter" class="InputText" type="password" name="Password"
                        placeholder="Password" />
                    </fieldset>
                    <fieldset id="actions">
                        <input type="submit" id="submit" value="Log in" />
                        <label>
                            <input type="checkbox" checked="checked" />Keep me signed in</label>
                        <label>
                            <a href="https://na6.salesforce.com/secur/forgotpasswordp.jsp?orgId=00D80000000anEa&amp;portalId=060800000006ANB&amp;pLu=http%3A%2F%2Fwww.carrierstore.com%2F">Forgot Password?</a>
                        </label>
                    </fieldset>
                </form>
            </div>

Answer 1

You need to get in touch with Salesforce’s developer support team.