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Home/ Questions/Q 7029003
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Editorial Team
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Editorial Team
Asked: May 28, 20262026-05-28T00:28:50+00:00 2026-05-28T00:28:50+00:00

Having upgraded to version 3.3 I can no longer upload files. The upload appears

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Having upgraded to version 3.3 I can no longer upload files.

  • The upload appears to work, progress bar runs without errors.
  • Metadata can be amended.
  • When visiting the files URL a 404 occurs.
  • The file IS NOT written to the uploads directory.
  • Upload directory has the correct permissions (755)

I’m thoroughly stumped – any ideas anyone?

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  1. Editorial Team
    Editorial Team
    2026-05-28T00:28:51+00:00Added an answer on May 28, 2026 at 12:28 am

    This issue pertains to the owner of an uploaded file.

    In my case the website files were owned by the FTP user, not the web server user. It seems this wasn’t an issue in older versions but now is and this caused the problems documented above.

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