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Home/ Questions/Q 6152109
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Editorial Team
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Editorial Team
Asked: May 23, 20262026-05-23T19:51:58+00:00 2026-05-23T19:51:58+00:00

Hello i am having some problems sending mails thoug my site. I keep getting

  • 0

Hello i am having some problems sending mails thoug my site.

I keep getting the error

The SMTP server requires a secure connection or the client was not authenticated. The server response was: SMTP authentication is required.

My Web.config have

<system.net>
    <mailSettings>
        <smtp from="XXXX@XXXXX.XX">
            <network host="mail.XXXXX.XX" port="25" userName="XXXX@XXXXX.XX" password="XXXXXXXX" defaultCredentials="true" />
        </smtp>
    </mailSettings>
</system.net>

And my code

            MailMessage message = new MailMessage();
            message.From = new MailAddress("XXXX@XXXXX.XX");
            message.To.Add(new MailAddress(split[0]));
            message.Subject = split[1];
            message.Body = ContactUsBody(model);
            message.IsBodyHtml = true;

            SmtpClient client = new SmtpClient();
            client.Send(message);

It throws the error on client.Send(message), i think that for some reason it dose not use the password and username from the config.
I have tried logging on to the email account though thunderbird and have no problems sending or receiving mails there.
What am i doing wrong here?

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-23T19:51:59+00:00Added an answer on May 23, 2026 at 7:51 pm

    It does not use the credentials that you’ve provided because you have set it to use default credentials.

    Try this:

    <system.net>
        <mailSettings>
            <smtp from="XXXX@XXXXX.XX" deliveryMethod="network">
                <network host="mail.XXXXX.XX" port="25" userName="XXXX@XXXXX.XX" password="XXXXXXXX" defaultCredentials="false" />
            </smtp>
        </mailSettings>
    </system.net>
    
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