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Editorial Team
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Asked: 2026-05-16T05:51:40+00:00

Here is what I have in my web.config: <customErrors mode=On defaultRedirect=/pages/sitemap> <error statusCode=404 redirect=/pages/sitemap

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Here is what I have in my web.config:

<customErrors mode="On" defaultRedirect="/pages/sitemap">
      <error statusCode="404" redirect="/pages/sitemap" />
    </customErrors>

Locally this works just as expected but live for some reason I still get the vanilla 404 error page?

I am using MVC 2 with Areas, thoughts?

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1 Answer

  1. Editorial Team

    Just a quick thought, have you tried adding the ~ to your redirects? Your application/directory structure is probably different on PROD than on your local test machine.

    <customErrors mode="On" defaultRedirect="~/pages/sitemap"> 
      <error statusCode="404" redirect="~/pages/sitemap" /> 
    </customErrors>

    Also, take a look if you have the something similar to the following snippet in your web.config

    <httpErrors errorMode="DetailedLocalOnly">
<error statusCode="403" subStatusCode="4" path="custerr\403.4.htm" responseMode="File" />
</httpErrors>

    This ‘could’ be overriding your settings.

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