here where we work, we have a bunch of merging problems. We use SVN and I know that is not a problem with the tool, but with the policy. But, what are the best merging practices/policies to minimize this. Or is there a VCS that makes merging more easier than SVN?
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There is no tool that will merge automatically in all cases. The result of an automatic merge is always a best guess. You have a chance to verify the merge result before comitting.
There are a bunch of patterns and pitfalls that come with SCM in general. A really good source of information is this site: http://www.cmcrossroads.com
The anti-pattern you might be referring to is categorized as MergeMania.