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Home/ Questions/Q 625459
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T19:18:42+00:00 2026-05-13T19:18:42+00:00

Here’s what I’m trying to do: I’m parsing incoming email, and using it to

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Here’s what I’m trying to do:

I’m parsing incoming email, and using it to create posts in the system. This works almost completely, but there’s a few bugs to work out. The one that’s currently giving fits is coming up when an email contains certain characters (for example, ® – “ ”), the email body is being truncated at the special character when inserting in to the database. It’s happening during the $Model->save() call.

The email is not UTF-8 encoded (and since any user can send email, we can’t control the incoming mail encoding), but the database is UTF-8. It seems to work correctly when the email comes in as UTF-8.

Any suggestions? Is there a way to convert the encoding before attempting to save?

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  1. Editorial Team
    Editorial Team
    2026-05-13T19:18:42+00:00Added an answer on May 13, 2026 at 7:18 pm

    My guess is that the database chokes at the point where you are trying to insert ISO-8859-1 (or some other encoding) special characters into a UTF-8 encoded mySQL table.

    The only proper way to deal with this would be to determine the incoming E-Mail’s encoding, and do an iconv() on it.

    I’ve never dealt with incoming E-Mail in this detail but to determine UTF-8 encoding, I think this goes into the right direction: iconv_mime_decode

    You could also try to sniff the encoding using mb_detect_encoding but this is deemed unreliable as far as I know.

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