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Home/ Questions/Q 3931746
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Editorial Team
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Editorial Team
Asked: May 19, 20262026-05-19T23:22:54+00:00 2026-05-19T23:22:54+00:00

I am building my first app on Heroku and learning how to use rails

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I am building my first app on Heroku and learning how to use rails simultaneously. I have built a very simple Model, and added a ‘Paperclip’ gem to my build. It works on my localhost (although it doesn’t seem to upload files), however when deployed on Heroku, on the ‘new’ form I just get:

We’re sorry, but something went wrong.

We’ve been notified about this issue
and we’ll take a look at it shortly.

I can’t seem to figure out where to begin debugging this. My Gemfile contains the line gem ‘paperclip’

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  1. Editorial Team
    Editorial Team
    2026-05-19T23:22:54+00:00Added an answer on May 19, 2026 at 11:22 pm

    Heroku has a read-only filesystem. That means Paperclip cannot save uploaded files to any place within Heroku.

    If you would like to be able to upload files to an application hosted on Heroku, then you must either store the files as binary blobs within your database or you must use a separate service to store the files. If you are looking for a separate service, Paperclip has built-in support for integrating with Amazon S3.

    See the relevant Heroku docs.

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