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Home/ Questions/Q 6015279
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Editorial Team
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Editorial Team
Asked: May 23, 20262026-05-23T02:48:48+00:00 2026-05-23T02:48:48+00:00

I am creating an installation that is adding a web site to IIS. But

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I am creating an installation that is adding a web site to IIS. But when I am trying to run the installation on a machine with IIS 7 installed and IIS 6 compatibility mode not installed, it fails the installation with:

Error 1920.Service IISADMIN (IISADMIN) failed to start. Verify that
you have sufficient privileges to start system services

If I install the compatibility feature it fixes the problem and the installation succeeds.
I want to know if there is a way to not install this feature on IIS 7.
Or if it must be installed – how can I install it automatically?

btw, I have installShield 2011 Professional.

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  1. Editorial Team
    Editorial Team
    2026-05-23T02:48:48+00:00Added an answer on May 23, 2026 at 2:48 am

    Eventually what I did is to run as custom actions this lines

    dism /online /enable-feature /featurename:IIS-IIS6ManagementCompatibility
    dism /online /enable-feature /featurename:IIS-Metabase
    

    and use as condition Not Installed and IIS_VERSION > “#6”

    Thanks for Cosmin Privu help
    Ben

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