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Home/ Questions/Q 6731937
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Editorial Team
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Editorial Team
Asked: May 26, 20262026-05-26T10:35:19+00:00 2026-05-26T10:35:19+00:00

I am currently trying to issue an update to specific rows of a mysql

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I am currently trying to issue an update to specific rows of a mysql query. Although some of the rows are not updating correctly. I am assuming this is because the query that I am trying to update is being derived from a bunch of join.

SELECT
        vtiger_users.user_name,
        vtiger_troubletickets.*,
        vtiger_crmentity.*  
    FROM
        vtiger_troubletickets
    LEFT JOIN(
        vtiger_crmentity,
        vtiger_users
    )ON(
        vtiger_crmentity.crmid = vtiger_troubletickets.ticketid AND
        vtiger_crmentity.smownerid = vtiger_users.id
    )WHERE
        vtiger_troubletickets.status != "Closed"
    UPDATE vtiger_troubletickets 
LEFT JOIN(vtiger_crmentity, vtiger_users
)ON
(vtiger_crmentity.crmid = vtiger_troubletickets.ticketid AND vtiger_crmentity.smownerid = vtiger_users.id) SET smownerid = '6'
WHERE ticket_no='TT63'

Now….that query works fine in regards to returning the data I want. When I try to update the data this query returns with this statement:

UPDATE vtiger_troubletickets t 
LEFT JOIN (vtiger_crmentity, vtiger_users) 
       ON (vtiger_crmentity.crmid = t.ticketid 
       AND vtiger_crmentity.smownerid = vtiger_users.id) 
SET smownerid='1' AND t.status='Abandon' 
WHERE t.ticket_no='TT63'

It says it has worked, but does not update the smownerid or the status of the ticket aside from assigning the values as null. Help is much appreciated.

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-26T10:35:20+00:00Added an answer on May 26, 2026 at 10:35 am

    The AND here:

    SET smownerid='1' AND t.status='Abandon'
    

    should be a comma:

    SET smownerid='1', t.status='Abandon'
    

    See the UPDATE syntax in the MySQL manual.

    UPDATE [LOW_PRIORITY] [IGNORE] table_references
    SET col_name1={expr1|DEFAULT} [, col_name2={expr2|DEFAULT}] ...
    [WHERE where_condition]        ^
                                   ^ comma
    
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