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Home/ Questions/Q 7797065
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Editorial Team
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Editorial Team
Asked: June 1, 20262026-06-01T23:33:53+00:00 2026-06-01T23:33:53+00:00

I am developing a windows phone App(Mango 7.5). when trying to play a video

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I am developing a windows phone App(Mango 7.5). when trying to play a video file (.wmv) through web browser, getting this error “Sorry, we can’t play this file on your phone”.

Please let me know if there is a fix for this. File size is around16 MB.
The issue raises only for few files, and not for all .wmv files.
Please provide your inputs on this to resolve it.

I tried the fix provided using MediaPlayerLauncherstill could not resolve it.

Thanks in advance.

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  1. Editorial Team
    Editorial Team
    2026-06-01T23:33:55+00:00Added an answer on June 1, 2026 at 11:33 pm

    Check the list of media codecs supported by Windows Phone. Even on the latest types of processors, support is limited to 800×600 resolution and 2Mbps average bitrate, so it won’t be able to play HD videos encoded in WMV for instance.

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