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Home/ Questions/Q 7808577
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Editorial Team
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Editorial Team
Asked: June 2, 20262026-06-02T03:10:34+00:00 2026-06-02T03:10:34+00:00

I am developing an addin for Outlook 2010 with Visual Studio in C#. I

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I am developing an addin for Outlook 2010 with Visual Studio in C#.
I created a custom ribbon with a button. Once you click the button, it loads a form where you can generate a special appointment.
It works great on my development computer. But when I install it on another computer (without Visual Studio, but with installed .net framework and vsto), the ribbon with the button loads, but the creation of the form instance fails.

I have created a form in my Project named frmBZAppointment. This is my button onclick listener (which works perfect on my dev pc, but not on another pc)

public partial class CustomerRibbon
{
    private void butCustomAppointment_Click(object sender, RibbonControlEventArgs e)
    {
        MessageBox.Show("test 1"); //works
        frmBZAppointment frm = new frmBZAppointment();
        MessageBox.Show("test 2"); //does not work
        frm.Show();
        MessageBox.Show("test 3"); //does not work
    }
}

I’ve already finished this guide

It would be great if someone has an idea what it could be.


EDIT:

solved the problem

I had to add “Microsoft Visual Basic PowerPacks 10” to my installation prerequisites.

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-02T03:10:35+00:00Added an answer on June 2, 2026 at 3:10 am

    Try this:

    public partial class CustomerRibbon 
    { 
        private void butCustomAppointment_Click(object sender, RibbonControlEventArgs e) 
        { 
            try
            {
                frmBZAppointment frm = new frmBZAppointment(); 
                frm.Show(); 
            }
            catch (Exception ex)
            {
                MessageBox.Show(ex.Message); 
            }
        } 
    } 
    
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