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Editorial Team
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Asked: 2026-06-17T17:29:15+00:00

I am facing a strange issue with ActiveCollab Project Management Tool. Whenever I create

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I am facing a strange issue with ActiveCollab Project Management Tool.

Whenever I create ticket and assign it to other user they are not able to see the item (access it via url) at all even though I can clearly see that they have been added to the item. It’s giving the users HTTP/1.1 403 Forbidden.

I need everyone to gain access to these tickets without changing their access permissions.

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1 Answer

  1. Editorial Team

    403 Forbidden is what it says it is: Access not allowed due to insufficient permissions.

    Make sure that users have permissions to access given project section. You can see which permissions user has in each section of a project on project’s People page. In activeCollab 2, you access it via People tab for each project, and in activeCollab 3 you have Manage Project People option on project overview page.

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