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Home/ Questions/Q 9305549
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Editorial Team
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Editorial Team
Asked: June 18, 20262026-06-18T23:57:14+00:00 2026-06-18T23:57:14+00:00

I am facing a strange issue with my site in IIS 7 . I

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I am facing a strange issue with my site in IIS 7. I have 10 sites with different sub-domains hosted on IIS 7. I am using .NET framework 3.5 and SQL Server 2008 R2. Three sites I have configured on DefaultAppPool while for others I have created separate application pool for each and configured them with their specific.

I allows user to upload video, after upload completes I used to hint it (a process to make bit rates of video equal for on-line streaming on android) using MP4BOX - a command line interpreter, with server side code.

What issue I am facing is while using DefaultAppPool the MP4BOX works fine but when I configured site to its specific appPool, MP4BOX stops working. I have go through the settings but haven’t find any issue. Can anyone help me to overcome this issue.

Awaiting for your valuable response.

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  1. Editorial Team
    Editorial Team
    2026-06-18T23:57:15+00:00Added an answer on June 18, 2026 at 11:57 pm

    Resolved it myself by assigning read/writes permission to the application pool to the directory.
    After lots of research I have found that it was happening due to read/write permission of this exe to the specific directory. MP4BOX need to have read/write permission to create video file in the IIS directory. So I have added application pool as a user to the specific directory to which mp4box was accessing for read write.

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