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Home/ Questions/Q 8542607
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Editorial Team
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Editorial Team
Asked: June 11, 20262026-06-11T12:06:34+00:00 2026-06-11T12:06:34+00:00

I am facing one issue in Magento. I am having one Magento store with

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enter image description hereI am facing one issue in Magento. I am having one Magento store with multi website functionality which containing approx 4500 products. I want to re-indexing product.

I had import 4500 product by csv through magento default functionality. after importing product the changes is not showing on front side so i went to index management and i found there are two indexes are in processing status

1 Product Attributes 2 Product Flat Data

I had already done following steps:

1 try to re-index it from admin side system->index management

2 try to do manually by calling php script

require_once 'app/Mage.php';
umask( 0 );
Mage :: app( "default" );
$process = Mage::getSingleton('index/indexer')->getProcessByCode('catalog_product_flat');
$process->reindexAll();

OR

$indexingProcesses = Mage::getSingleton('index/indexer')->getProcessesCollection(); 
foreach ($indexingProcesses as $process) {
    $process->reindexEverything();
}

Also change the var/locks folder permission to 777 and also rename that folder and also try to delete the .lock file which was created in this lock folder but not got the solution.

I am not having SSH rights. So is there any other solution which will help me to solve re-indexing problem.

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  1. Editorial Team
    Editorial Team
    2026-06-11T12:06:35+00:00Added an answer on June 11, 2026 at 12:06 pm

    Reason

    There are references to inexisting/deleted products in catalog_product_flat_% tables.

    Solution

    Try to truncate ´catalog_product_flat_%´ tables (catalog_product_flat_1, catalog_product_flat_2, catalog_product_flat_3 etc.) in MySQL console or via phpMyAdmin:

    mysql > truncate table ´catalog_product_flat_1´;
    mysql > truncate table ´catalog_product_flat_2´;
    mysql > truncate table ´catalog_product_flat_3´;
    

    Then reindex.

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