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Editorial Team
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Asked: 2026-05-16T02:26:53+00:00

I am getting a very strange error message at one of our client sites

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I am getting a very strange error message at one of our client sites and I am having very little luck trying to figure out what is going on.

Hr=80040154 ERR:OpenDB failed getting
pub version 28627

That is the error message that is from the Merge Agent (IIS) logs. From what I can tell, it is a COM error not being able to load a specific COM object, but I don’t know which one. From that, I think this client might not have something installed, but I don’t know what that something.

Does any one have any thoughts about what might not be installed? Any other ideas on how to troubleshoot this?

Thanks.

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1 Answer

  1. Editorial Team

    It turns out that there was a DLL that wasn’t registered. It was sqloledb.dll (C:\Program Files\Common Files\System\Ole DB). I found this by using the ?diag on the merge agent.

    http:////sqlcesa35.dll?diag

    That page shows a nice summary of the versions of DLLs that it is using and such. When I did that at the client’s site, it showed “unknown” for the version of that DLL. Running regsvr32 on the DLL allowed sqlcesa35.dll to see it and the diag page showed a version number.

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