I am getting an error while doing content porter from DEV to QA. An item with the title “Segments” already exists in this location. Give some suggestion to resolve. It is occuring in those publication where audience manager is enabled.
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I am getting an error while doing content porter from DEV to QA. An item with the title “Segments” already exists in this location. Give some suggestion to resolve. It is occuring in those publication where audience manager is enabled.
Sounds like a known bug in Audience Manager, which unfortunately has been impossible to reproduce so far and so doesn’t have a fix yet. There is a workaround (requiring manual changes to the database) so you should contact Customer Support about it.
Audience Manager keeps track of changes to your BluePrint structure which require it to share Segments to different Publications. On rare occasions, something apparently goes wrong in this logic and it tries to create a “Segments” folder where one already exists – giving you this error message.
Any information you can give that might help us reproduce the problem would be very much appreciated; it’s an elusive defect…