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Home/ Questions/Q 592457
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T15:44:30+00:00 2026-05-13T15:44:30+00:00

I am getting the following error when uploading an image on the admin panel

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I am getting the following error when uploading an image on the admin panel of spree (RoR e-commerce platform):

Paperclip::NotIdentifiedByImageMagickError in Admin/imagesController#create

/tmp/stream.4724.0 is not recognized by the ‘identify’ command.

Any ideas? Thanks.

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  1. Editorial Team
    Editorial Team
    2026-05-13T15:44:31+00:00Added an answer on May 13, 2026 at 3:44 pm

    It sounds like the wrong identify command (which is part of ImageMagick) is being called (or, perhaps, it isn’t installed at all). Can you confirm the path to this command on your server using:

    which identify
    

    Once you’ve determined where this command is installed (e.g. /usr/local/bin) then you can tell Paperclip about it by adding the following to your environment.rb (or production.rb etc) file:

    Paperclip.options[:command_path] = '/usr/local/bin/'
    

    (this is for Paperclip 2.2 and above. If you’re using an earlier version you should use :image_magick_path not :command_path)

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