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Editorial Team
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Asked: 2026-05-24T00:45:15+00:00

I am given a task to make a feature that autogenerates a ticket ID

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I am given a task to make a feature that autogenerates a ticket ID for a list.
However, I found out that the template used for the site is a helpdesk.wsp template.
Now, I am having problems stapling the said feature to Service Requests because it is currently under LLISTS and not LISTS.

See attached image.enter image description here

Can someone help me on this?

Thanks.
janejanejane

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1 Answer

  1. Editorial Team

    I solved this by just adding my newly created column to the default Content Type which is “Service Request”. Weird. But it behaves accordingly now.

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