I am having a problem with crystal reports because the records are not being displayed correctly. Below is the screenshot of the comparison between the crystal report output and the query from the database.

I would like to ask for a work-around or solution to this. I tried deleting the object and placing it again but it didn’t work.
I found the solution, but still find it weird.
All that I have to do is to add this code and it will be back to normal
lower(mtel_picnm)But I don’t know why I need to do that. Any help on this? Just add in the comments to enlighten me.