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Home/ Questions/Q 538141
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T10:00:02+00:00 2026-05-13T10:00:02+00:00

I am having trouble with Crystal Reports when using charts and images which use

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I am having trouble with Crystal Reports when using charts and images which use CrystalImageHandler.aspx. The image cannot display and I suspect this is due to a problem with MVC routing.

The path image path is similar to this:

src=”/CrystalImageHandler.aspx?dynamicimage=cr_tmp_image_a8301f51-26de-4869-be9f-c3c9ad9cc85e.png”

With the URL similar to this:

localhost:01234/ViewCrystalReports.aspx?id=50

The image cannot be found prumably because it’s looking in a non-existant directory. How can I change the path CrystalImageHandler.aspx is located at? I think if I were to reference from the root the problem would be solved but anything I change in Web.Config fails to work.

I should mention this is on a conventional aspx page, not a view etc

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  1. Editorial Team
    Editorial Team
    2026-05-13T10:00:02+00:00Added an answer on May 13, 2026 at 10:00 am

    Figured it out. The routing was interfering with the CrystalImageHandler.aspx link that was being generated. Global.aspx has the following line to tell the routing engine to ignore resource files:

    routes.IgnoreRoute("{resource}.axd/{*pathInfo}");
    

    but this isn’t a conventional resource file, it’s an aspx file for some reason (anyone know why?)

    adding this fixed it:

      routes.IgnoreRoute("{resource}.aspx/{*pathInfo}");
    
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