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Editorial Team
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Asked: 2026-05-25T23:58:00+00:00

I am looking for a screen shot tool that I can use to capture

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I am looking for a screen shot tool that I can use to capture screens from my BlackBerry Tourch 9850. I have tried using the included JavaLoader utility with my SDK but I receive "Retrieving screen <active> data ... Error: buffer too small" errors. I have also tried using the BBScreenShooter v1.67 (I think this is the latest version) but it fails to capture the screen, then crashes.

I need the tool to create a user manual for some software we’re developing for BlackBerrys and, as they say, “a picture is worth a thousand words.”

If nothing else, perhaps someone knows how to address the small buffer problem with JavaLoader?

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  1. Editorial Team

    With the help of Mark Sohm (thanks Mark … your help is very much appreicated) the solution was discovered: You have to use the JavaLoader from the v7.0 SDK on devices that have the higher screen resolutions … the Tourch 9850 is 800 x 480. Versions 6 and lower do not have an implementation that will support the larger buffer required to grab the addition bytes – makes sense.

    Although I have not tested it yet it’s certainly possible that the BBScreenShooter would work also knowing this …. BBScreenShooter uses JavaLoader to handle the “heavy lifting” with the handset.

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