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Editorial Team
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Asked: 2026-06-01T18:22:15+00:00

I am maintaining a jQuery-enabled site which makes use of jScrollPane to have fancy

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I am maintaining a jQuery-enabled site which makes use of jScrollPane to have fancy looking scrollbars.

When testing in Internet Explorer 9 I was faced with the error “SCRIPT438 getElementsByTagName is not supported”. This is a known bug with jQuery 1.5 (which I was using) and probably unrelated to jScrollPane.

So, I upgraded jQuery to version 1.7.1. Fine, SCRIPT438 error is gone. However, jScrollPane now produces obscure JavaScript error D is null in jScrollPane-1.2.3.min.js. As I’m not the original developer of the site, I don’t know where this file came from. It’s nowhere to be found on the official site.

If I try jquery.jscrollpane.min.js (from the jScrollPane site) instead, results are no good. The scroll contents show up when page is initializing but disappear when page is ready (no JavaScript errors). Isn’t jScrollPane backwards-compatible?

Anybody understanding the different jScrollPane files and the cause of the errors I get?

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1 Answer

  1. Editorial Team

    You need use the autoReinitialize option along with the latest version of jquery.jscrollpane.min.js:

    $('.scrollpane').jScrollPane({autoReinitialise: true});

    This will fix the issue where the scroll bars appear when the page is ready. I had this same problem a week ago, I now have a whole new problem which is how I stumbled on this question.

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