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Home/ Questions/Q 7514559
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Editorial Team
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Editorial Team
Asked: May 30, 20262026-05-30T00:31:59+00:00 2026-05-30T00:31:59+00:00

I am new in php and I am trying to do a contact form.

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I am new in php and I am trying to do a contact form.

In my contact.php file I am including Mail.php from pear mail package (I’ve copied Mail.php and its Mail folder in my root because I don’t have ssh access to install this directly).

Now in my php I put this:

<?php
if(!@file_exists('./Mail.php') ) {
    echo 'can not include';
} else {
   include('./Mail.php');
}
//rest of the code
 ?>

For some unknown reason I get this:

    The website encountered an error while retrieving http://example.com/contact.php. It may be down for maintenance or configured incorrectly.
Here are some suggestions:
Reload this webpage later.
HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
  • example.com is replaced to hide my host

If I comment include statement the error is no longer occuring… I don’t understand WHAT I am doing wrong…I am sure that Mail.php is in the same root dir with my contact.php file.

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-30T00:32:01+00:00Added an answer on May 30, 2026 at 12:32 am

    Try visiting Mail.php directl, you may have some Apache securities enabled, which will reveal the issue.

    Other issues may be due to permissions/ownership, etc.

    Some debug information on would help.

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