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Home/ Questions/Q 5842809
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Editorial Team
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Editorial Team
Asked: May 22, 20262026-05-22T12:04:01+00:00 2026-05-22T12:04:01+00:00

I am new to ejabberd, I compiled and ran the server but get this

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I am new to ejabberd, I compiled and ran the server but get this error during startup. The log is not very helpful but maybe someone knows how to parse it better than me. Any insight would e great.

    =CRASH REPORT==== 17-May-2011::16:30:19 ===
      crasher:
        initial call: application_master:init/4
        pid: <0.39.0>
        registered_name: []
        exception exit: {bad_return,
                            {{ejabberd_app,start,[normal,[]]},
                             {stringprep,nameprep,exmpp_not_started,"localhost"}}}
          in function  application_master:init/4
        ancestors: [<0.38.0>]
        messages: []
        links: [<0.38.0>,<0.40.0>,<0.6.0>]
        dictionary: []
        trap_exit: true
        status: running
        heap_size: 610
        stack_size: 24
        reductions: 132
      neighbours:

    =INFO REPORT==== 17-May-2011::16:30:19 ===
        application: ejabberd
        exited: {bad_return,{{ejabberd_app,start,[normal,[]]},
                             {stringprep,nameprep,exmpp_not_started,"localhost"}}}
        type: temporary
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  1. Editorial Team
    Editorial Team
    2026-05-22T12:04:02+00:00Added an answer on May 22, 2026 at 12:04 pm

    The Erlang Crashdump Viewer is (slightly) better than the raw dump file. You can start it up from the console: erl -s crashdump_viewer, then open your browser to http://localhost:8888/ and click on CrashDumpViewer at the top of the page.

    Looking at your dump though, it looks like the exmpp application didn’t get started. If you compiled from source, there are dependencies that you may have needed for exmpp. What do you see if you try exmpp:start(). from the erl console?

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