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Editorial Team
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Asked: 2026-05-26T11:10:00+00:00

I am running a new web application in Rails, running on Heroku. I am

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I am running a new web application in Rails, running on Heroku. I am getting complaints from my users that this calculation does not work: http:// www. countcalculate .com/body/sober-after-alcohol-consumption

Appearantly the users get a message that they need to restart the window (?) and that it doesn’t work at all. I have not been able to get better explanations than that (one way communication from the users). I don’t really know what to look for in the logs either.

  1. What would cause this kind of error message?
  2. Could it be related to the time out that I have set (12 seconds)?
  3. Is it related to Heroku or Rails you think?

Can you replicate the error or give me advice?

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1 Answer

  1. Editorial Team

    Errors like that can only come from Javascript – there are 6 errors if you view the javascript console.

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