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Home/ Questions/Q 8407525
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Editorial Team
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Editorial Team
Asked: June 9, 20262026-06-09T23:23:22+00:00 2026-06-09T23:23:22+00:00

I am running a Plesk server. Everything works quite smoothly. However, today i installed

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I am running a Plesk server. Everything works quite smoothly.

However, today i installed redmine. To finalize it, i integrated installed and configured passenger for apache2 and created the file:

/etc/apache2/sites-available/redmine

Which contains:

<VirtualHost *:80>
    DocumentRoot /var/www/redmine
    ServerName project.mydomain.com

    RewriteEngine on
    RewriteRule   ^/$  /redmine  [R]

    <Directory /var/www/redmine>
            RailsBaseURI /redmine
            PassengerResolveSymlinksInDocumentRoot on
    </Directory>

    ErrorLog /var/log/apache2/error.log
    LogLevel warn
    CustomLog /var/log/apache2/access.log combined
</VirtualHost>

(/var/www/redmine is a symlink that points to the actual redmine directory)

I then restarted apache without getting any errors.

However, calling project.mydomain.com leads me straight to the same result as if i would simply browse to the IP address of my server – thus apache does not seem to recognize the virtual host.

I did a dirty test and entered some invalid chars to the VirtualHost config and then tried to restart apache, which did not work due to the faulty input – thus i am certain the file is parsed.

What am i doing wrong here?

Sidenotes:

1) project.mydomain.com is, of course, only masked here in my example – in my configuration i got my actual subdomain+domain name.

2) Testing redmine through webrick works fine.

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-09T23:23:23+00:00Added an answer on June 9, 2026 at 11:23 pm

    I would check the following:

    1. Considering the path you created your site, it seems like you are using a debian/ubuntu dist. So, have you enabled your site?

      root@notebook:~$ sudo a2ensite redmine

    2. /var/www/redmine should be a symbolic link to the ‘public’ subdirectory of your redmine directory, not fot itself. Eg.:

      brunojcm@brunojcm-htpc:~$ ll /var/www/redmine
      lrwxrwxrwx 1 root root 27 Sep 4 2011 /var/www/redmine -> /opt/redmine/current/public/

    3. Are you testing project.mydomain.com/redmine or just project.mydomain.com? I would test it first with project.mydomain.com/redmine, then configure the redirect. Or even remove ‘RailsBaseURI /redmine’ and let the redmine be on your vhost’s root.

    I have very similar setups on different machines, and they all work. If you checked the points above and still don’t have it working, please post some logs on the comments and I can try to help you.

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