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Home/ Questions/Q 8764385
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Editorial Team
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Editorial Team
Asked: June 13, 20262026-06-13T16:01:16+00:00 2026-06-13T16:01:16+00:00

I am running into a weird issue for my Company. I have setup a

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I am running into a weird issue for my Company. I have setup a build for my ipad app that is built with an AD hoc profile. I followed all the directions on how to set this up and is working correctly with the provision profile and the app for 5 other ipads. What i have noticed is that for some reason its not working on iPad 3 with IOS6. Here is the error i get in the console when trying:

Oct 31 12:00:56 Scotts-iPad SpringBoard[66] <Warning>: could not save thumbnail for downloading icon: image=(null) path='/var/mobile/Library/SpringBoard/DownloadingIconImageCache/com.localbix.online.ipad-9885BA22-13CA-4388-96A0-08EDCABF459E'
Oct 31 12:00:56 Scotts-iPad SpringBoard[66] <Warning>: could not save thumbnail for downloading icon: image=(null) path='/var/mobile/Library/SpringBoard/DownloadingIconImageCache/com.localbix.online.ipad-5C37022E-5875-4C48-A135-03ADD4AA75B8'
Oct 31 12:00:56 Scotts-iPad installd[30] <Error>: 0x343000 handle_install: Install of "/var/mobile/Media/Downloads/8020495531107338408/6723207522652074632" requested by itunesstored
Oct 31 12:00:56 Scotts-iPad installd[30] <Error>: 0x343000 extract_package: Could not extract archive
Oct 31 12:00:56 Scotts-iPad installd[30] <Error>: 0x343000 stage_package: Could not extract /var/mobile/Media/Downloads/8020495531107338408/6723207522652074632 to /var/tmp/install_staging.oIwDCd/foo_extracted
Oct 31 12:00:56 Scotts-iPad installd[30] <Error>: 0x343000 MobileInstallationInstall_Server: Could not stage the package
Oct 31 12:00:56 Scotts-iPad itunesstored[64] <Error>: 0x1c65000 MobileInstallationInstall: failed with -1
Oct 31 12:00:56 Scotts-iPad installd[30] <Error>: 0x343000 handle_install: API failed
Oct 31 12:01:05 Scotts-iPad profiled[4231] <Notice>: (Note ) profiled: Idled.
Oct 31 12:01:05 Scotts-iPad profiled[4231] <Notice>: (Note ) profiled: Service stopping.

The cert does have those ipad UUID’s listed so its not that issue. I have ran out of ideas on what could be the issue. Any ideas? I have talked to a few others and said they have noticed the issue on the latest ipads also but have no idea. Any one else running into this issue?

Much Appreciated!

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  1. Editorial Team
    Editorial Team
    2026-06-13T16:01:17+00:00Added an answer on June 13, 2026 at 4:01 pm

    I figured the answer out. It was as simple as my wifi setup on my ipad had our corporate proxy server defined. Because of this websense was blocking downloading of .ipa file. So if i took that same URL and put it on a desktop browser i could see it was getting blocked. Switching off the proxy fixed the issue!

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